iPod Repairs - Repair Form - Tel: 0871 789 1379

YOUR WS NUMBER :

(if you do not have please ignore)

CONTACT INFORMATION
Company :
First Name :
Last Name :
Address :
Post Code :
      
Email Address :
Phone Number :
           
Preferred Contact Method : Email Address       Phone Number
   
IPOD INFORMATION
IPOD Model :
IPOD Serial Number :
 
PROBLEM DESCRIPTION
Please provide a detailed problem description.  Error numbers and Error descriptions are extremely helpful in determining the problem.  If possible, please include detailed step by step instructions to replicate the problem . 

 

 

 

ADDITIONAL ITEMS SHIPPED WITH YOUR IPOD
We DO NOT require any additional items with your IPOD. However, on some occasions we may ask you to send in additional equipment to test. If so, please tell us what else was sent with your IPOD.
Spare Battery Earphones
Software/Restore CD Manuals
IPOD Case AC adapter + Lead
Additional Items not listed above

 

WARRANTY AND LIABILITY STATEMENTS
Please check each statement below confirming that you agree to the terms and conditions set forth for any repairs performed by Apex Laptops.
I understand Apex Laptops is not responsible for any software or data lost on my IPOD. I am responsible for backing up the data on the IPOD prior to shipping the unit to Apex Laptops for repair.
I understand Apex Laptops is not responsible for any damage caused to my IPOD during shipping to AND from our workshop. I understand that Apex Laptops will insure my IPOD during return shipment.
I understand Apex Laptops charges an inspection fee of 10.00 + VAT. The inspection fee is automatically absorbed into the final repair cost once I have given go ahead for the repair. If I decline repair I must pay the inspection fee.

 

PLEASE SIGN YOUR NAME

Our workshop address to send to:

APEX LAPTOPS LTD
Suite 2.16
Medway Enterprise Centre
Enterprise Close
Medway City Estate
Rochester
Kent
ME2 4SY

We only ask for payment once the repair is completed. We accept the following payment methods:

VISA/Debit Cards/MasterCard/JCB/Switch/Solo, Cheques & BACS